We've embedded ourselves in NRCH's team, working in lockstep with their staff to help them communicate more clearly and confidently. From high-level strategy to hands-on execution, we've been in the trenches – helping define their vision, sharpen their voice, and manage the complex public conversations that come with delivering contentious services.

We've guided the communications team through a strategic restructure, helping NRCH build its internal capability to focus their messaging on their most crucial priorities. This has meant getting everyone on the same page about what really matters and ensuring every communication serves their mission.

Our work has supported NRCH in navigating government relationships and policy challenges more productively. We've also given the CEO and Executive team the confidence to step up as public advocates, upskilling them in the art and science of strategic storytelling via focused executive workshops. Now they can talk about tough, complex issues in ways that connect with the right audiences.

We've handled sensitive media inquiries about alcohol and other drug services, wordsmithed and designed their 2024-27 Strategic Plan, steered communications to meet shifting funding priorities, and generally helped NRCH navigate its strategic priorities and stay ahead of challenges before they become problems.

Today, NRCH continues their essential work in community healthcare with a communications capability that matches the quality of their clinical care.